Service Overview
Human behaviour is one of the leading causes of ESD failure in otherwise well-designed EPAs. Even with the best flooring, furniture, and grounding systems, one untrained operator can cause thousands of rupees of ESD damage per shift. Propack's ESD Training programmes close the human gap — building understanding, awareness, and correct habits at every level of the organisation.
Training is available in three formats: on-site instructor-led (ILT), virtual live instructor-led, and self-paced e-learning. Courses are developed to IPC-A-610, ANSI/ESD S20.20, and ESD Association ESD Training guidelines, and are available in English and Hindi. All participants receive a certificate of completion; companies receive an attendance register for their audit records.
Training Programmes
Operator ESD Awareness
Half-day programme for production operators. Covers: what is ESD, how to identify ESDS components, correct wrist strap use, ESD bags and trays, and what NOT to bring into an EPA.
Technician / Engineer Level
Full-day programme for technicians and process engineers. Covers: ESD physics, EPA design principles, measurement techniques, ioniser usage, packaging selection, and non-conformance response.
ESD Coordinator Training
2-day programme for ESD programme owners. Covers: ESD Control Plan development, audit methodology, instrumentation, statistical analysis of test data, and S20.20 certification preparation.
Management Awareness
2-hour executive briefing for quality managers and operations leaders. Covers: cost of ESD, regulatory requirements, programme investment justification, and key performance indicators.
E-Learning Modules
Self-paced online modules for refresher training or multi-site rollout. Covers the same operator and technician curriculum with interactive assessments and automated certificate issuance.
Custom Training
Bespoke training developed around your specific process, products, and EPA layout. Uses photos and videos from your own facility for maximum relevance to participants.
Training Delivery Process
- 1
Training Needs Assessment
Brief discovery call to understand your audience levels, existing knowledge, language preference, group sizes, and any specific process or product considerations to incorporate.
- 2
Programme Selection & Scheduling
We recommend the appropriate programme(s) and format(s). On-site sessions are scheduled around your production shifts to minimise downtime. Virtual sessions are booked via online calendar.
- 3
Pre-Training Materials
Participant workbooks, reference cards, and any pre-reading are provided in advance. On-site trainers arrive with hands-on demonstration kit (wrist strap tester, field meter, ESD materials samples).
- 4
Training Delivery
Interactive instructor-led sessions with demonstrations, hands-on exercises, and Q&A. Assessment quiz at the end of each module. Pass mark 80%. Participants below pass mark receive immediate remediation.
- 5
Certification & Records
Certificates issued to all passers. Company receives signed attendance register and assessment score sheets — compliant with ANSI/ESD S20.20 training record requirements for audit purposes.
Programme Summary
| Operator Awareness | Half day (4 hrs) — up to 20 participants per session |
|---|---|
| Technician / Engineer | Full day (8 hrs) — up to 15 participants per session |
| ESD Coordinator | 2 days — up to 10 participants per session |
| Management Briefing | 2 hours — up to 15 participants |
| E-Learning | Self-paced modules — operator (2 hrs), technician (5 hrs) |
| Languages | English, Hindi (other languages on request) |
| Delivery Formats | On-site, virtual live, or e-learning |
| Standards Alignment | ANSI/ESD S20.20, IPC-A-610, ESD Association guidelines |